Quality Management and Certificates

  • ISO 9001:2015 CERTIFIED.
  • Compliance.
  • IMDS, RoHS, Conflict Minerals.
  • Lot traceability.
  • WBENC document.
  • Standardized testing processes.
  • All outgoing parts are inspected to customer requirements prior to shipment.
  • Material certs and outgoing inspection report available with each shipment.




40% Turnover Increase Annually.
Follow principles defined by ISO 9001 Certification.
Cost and lead time improvements annually.
100% Customer Satisfaction.
100% On Time Delivery.
No Customer Complaints.


DisCom upholds the 7 Quality Management Principles defined by the American Society for Quality (ASQ)

1. Customer focus

  • Understand the needs of existing and future customers
  • Align organizational objectives with customer needs and expectations
  • Meet customer requirements
  • Measure customer satisfaction
  • Manage customer relationships
  • Aim to exceed customer expectations
  • Learn more about the customer experience?and customer satisfaction


2. Leadership

  • Establish a vision and direction for the organization
  • Set challenging goals
  • Model organizational values
  • Establish trust
  • Equip and empower employees
  • Recognize employee contributions
  • Learn more about leadership


3. Engagement of people

  • Ensure that people?s abilities are used and valued
  • Make people accountable
  • Enable participation in continual improvement
  • Evaluate individual performance
  • Enable learning and knowledge sharing
  • Enable open discussion of problems and constraints
  • Learn more about employee involvement

4. Process approach

  • Manage activities as processes
  • Measure the capability of activities
  • Identify linkages between activities
  • Prioritize improvement opportunities
  • Deploy resources effectively
  • Learn more about a process view of work?and see process analysis tools


5. Improvement

  • Improve organizational performance and capabilities
  • Align improvement activities
  • Empower people to make improvements
  • Measure improvement consistently
  • Celebrate improvements
  • Learn more about approaches to continual improvement

6. Evidence-based decision making

  • Ensure the accessibility of accurate and reliable data
  • Use appropriate methods to analyze data
  • Make decisions based on analysis
  • Balance data analysis with practical experience
  • See tools for decision making


7. Relationship management

  • Identify and select suppliers to manage costs, optimize resources, and create value
  • Establish relationships considering both the short and long term
  • Share expertise, resources, information, and plans with partners
  • Collaborate on improvement and development activities
  • Recognize supplier successes
  • Learn more about supplier quality?and see resources related to managing the supply chain